Andrew Bateman, from j5 South Africa, spoke and exhibited at the MESA Africa 10th Annual Conference in Ruimsig, Johannesburg last week.
He presented on the topic of “Implementing e-logging at Thames Water Utilities, UK“. Within his presentation, it was highlighted how Thames Water is now enhancing the Human Factors aspects of Operations Management by digitizing previously manual operational business processes.
Thames Water were using inconsistent, time-consuming tools in its Operations Control Center and for its shift handover process, including spreadsheets, paper forms, word processor documents and verbal meetings, resulting in organizational risk and inefficiency. To solve this problem, Thames Water commissioned an E-Logging (electronic logbook) project to provide greater visibility, retrievability and auditability of Water Control information.
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